1 Our anime store located at Los Angeles,
you can easily find us at CA , all our products are send from Los Angeles and we accept local pick up at LA.
2 All the figures in stock are import from Japan, 100% new and authentic.
3we can fix statues broken parts for our customers for free, buyer just need to cover the shipping cost.
4 Our price include US ground shipping in 85kg, if the item weight over 75kg, we have to calculate later when item arrive to us and for international shipping, we cover half of the air shipping cost.
5 We can do special order, usually take about one month to delivery, we charge half of amount for reserve and charge the rest when item arrive to our store. If the rest payment not been paid in a month, the order canceled automatically and the deposit will NOT be refund.
6 We can do monthly payment plan for pre order and one month payment plan for in stock, customer can reserve with 30% of amount for in stock then pay the rest in a month, otherwise, the order will be canceled or we have to charge 20% of storage fee by each month
7 We have staff in China and United State, usually we can communicate with customers within 2 hours.
8 The deposit of statues are NOT refundable. We accept credit card, Venmo and PayPal. There is 3% of transaction fee for PayPal sending by business
9 If you need return, we can only refund 30% of amount for any reasons when we
receive the item. Buyer pay the shipping fee
10 If you need cancel the special order during shipment, we can refund 70% of the reserve fee.
11 resin statue is fragile, we can try to protect it as best as we can but we can't guarantee every piece come in 100% perfect. If you can't accept any flaws or broken, please consider it carefully before you buy.